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FREQUENTLY ASKED QUESTIONS

  • What services do you offer as a holiday decor service provider?
    We provide a range of services including tree setup and takedown, holiday decor styling, tablescapes, hallway decor, mantle and stairwell decorations, and more.
  • Do we serve both residential and commercial clients?
    Yes, we serve both residential and commercial clients, transforming homes and businesses into festive spaces during the holiday season.
  • What is the process for booking your services?
    To book our services, simply click on the booking services tab or reach out to us via phone or email, we also offer a free consultation to discuss your specific needs and preferences.
  • Do you offer customizable decor options, or do you have pre-set themes to choose from?
    We offer both options. You can choose from our pre-set themes, or we can create a custom holiday decor plan tailored to your style and preferences.
  • Can I use my own holiday decorations, or do I have to use your provided decor?
    We are flexible and can work with your existing decorations and we offer provide personal shopping depending on your preference.
  • Is your team responsible for both installation and removal of holiday decorations?
    Our service fee takes care of the holiday decor initial setup process, we offer removal of decorations after the holiday season for an additional fee.
  • Are your decorators trained and experienced in holiday decor styling?
    Absolutely, our team is composed of experienced professionals who specialize in creating beautiful and festive holiday decor.
  • How far in advance should I book your services for the holiday season?
    We recommend booking our services well in advance, as the holiday season can be a busy time. Contact us as early as possible to secure your preferred dates.
  • What areas do you serve?
    We are your premier holiday decor service provider within Metro Atlanta, but we are open to discussing services in nearby areas as well.
  • What measures do you take to ensure safety during the installation and removal of holiday decor?
    Safety is our top priority. Our team is trained to handle decorations safely, and we follow all necessary precautions to ensure a secure and accident-free installation and removal process.
  • What is the cost of your holiday decor services?
    The cost varies depending on the scope of the project and your specific requirements. We will provide you with a customized quote during the consultation.
  • Do you offer any maintenance or repair services for damaged holiday decorations?
    No we do not offer maintenance or repair services for damaged holiday decorations.
  • Do you offer any post-holiday storage solutions for the decor items?
    Yes, we can provide storage options for your decorations, so they are safely stored and ready for the next holiday season.
  • What payment methods do you accept?
    We accept a variety of payment methods, including credit and debit cards, cash, and electronic payment options such as Cash App, Venmo and Zelle.
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